Return policy

We accept returns for all items within 60 (sixty) calendar days from the date you receive your order, provided the request is made within that period through our official support channels.

For purchase withdrawal (right of regret, where applicable), we offer a full refund of the amount paid for the products. Shipping fees paid on the original purchase are not refunded in this case, unless otherwise required by law.

All parts are covered by a 60 (sixty)-day warranty against manufacturing defects. When a defect is confirmed within that period, we offer a full refund, including the product value and the shipping paid on the purchase.

After review and approval, refunds may be issued as a money refund via the original payment method (or an agreed alternative) or as store credit or a discount on future orders, depending on customer preference and operational feasibility.

To start a return, contact us through official channels with your order number and reason. For withdrawals, products must be returned in a resaleable condition, with packaging and accessories where applicable, consistent with our refund policy and applicable law.