Refund policy

Please review product codes, application and specifications before purchasing. Our sales team can clarify questions before you place your order.

Return or exchange requests must be submitted within the timeframe and conditions stated at purchase or in our official communication, including order number and reason.

Products must be returned in appropriate condition and packaging, except for proven manufacturing defects or discrepancies versus the order, as required by applicable law.

Approved refunds will be processed through the same payment method used for the purchase, within a timeframe subject to banks and payment providers, unless otherwise agreed.

For support on returns or refunds, use our official contact channels and provide as much detail as possible (order, photos if needed) to speed up review.